Top 10 Website Accessibility Remediation Services in the UK

Whether your organisation is operating in the finance, healthcare, retail, tech, education, or public sector, website accessibility has become a pressing issue you just can’t ignore. The two main laws mandating digital accessibility compliance in the UK are the Equality Act of 2010 and the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018. While they were enacted years ago, accessibility compliance has become a hot topic since the European Accessibility Act (EAA) came into full effect on June 28, 2025. Since that date, all organisations doing business on the EU common market have become subject to potentially disruptive legal proceedings and hefty fines for breaching WCAG standards. 

Organisations that want to remain at the forefront of their field and avoid the wrong kind of publicity, harsh penalties, and costly litigation now have to raise the bar in their accessibility standards. The best way to do this is to partner with dependable specialists in digital accessibility conformance. But how to find the right provider?

To start, let’s take a look at the 10 names that stand out among the website accessibility compliance services in the United Kingdom and what each of them brings to the table:

• includeUs
• Level Access
• Siteimprove
• Deque
• AbilityNet
• Recite Me
• UserWay
• EqualWeb
• Hassell Inclusion
• accessiBe

Each of these companies comes highly recommended, but they all have their pros and cons. Making the right choice comes down to matching their expertise with your specific needs and using their unique strengths to your advantage. Today’s post delves into factors including scope, methodology, support, maintenance, and budget to help you make sense of this growing field and choose the right provider for your organisation.

A quick glance at the leading website accessibility remediation experts in the UK

includeUs

Rising star among accessibility compliance providers, includeUs has quickly made waves in the crowded market with its scalability, easy integration, and attentive ongoing support that goes beyond reporting to ensure continuous conformance with every new update, redesign, and rollout. Combining the best of expert-led scrutiny and AI-driven conformance with global WCAG 2.2 standards, includeUs is a full-service provider that equally excels in quick digital inclusivity tools and in-depth manual website audits.

Pros

Working with a specialist accessibility provider brings numerous practical and strategic benefits, and includeUs is designed to deliver both.

1. Effortless fit with your stack at any size

includeUs integrates with existing workflows, tools, and governance rather than forcing teams to start from zero. This keeps disruption low while making it easier for product, design, and development to share the same accessibility agenda.

2. Built for brands that need global compliance

The team understands how UK regulations intersect with global standards, so they help you navigate WCAG, EU requirements, and other regional rules in a joined-up way. That tailored guidance reduces confusion and cuts the risk of gaps when you roll out across multiple markets.

3. End-to-end support from audit to always-on tracking

Instead of stopping at a one-off audit, includeUs supports the entire journey from discovery to fixes, retesting, and follow-up. This joined-up approach helps teams move from fire-fighting to a steady rhythm of monitoring and improvement.

4. Hands-on experts with reports your team can actually use

You don’t just receive a generic report and a lengthy checklist. includeUs turns findings into clear priorities, examples, and next steps that your dev and content teams can actually implement.

5. Continuous service that keeps you compliant in the long term

Accessibility requirements, tech stacks, and content all change over time, and includeUs is set up to track that change. Regular reviews and tune-ups help you stay ahead of issues rather than waiting for user complaints or legal pressure.

6. Smart mix of automation & real human expertise

Automated testing helps screen large websites and products quickly, while human experts dig into nuance, user journeys, and edge cases. This mix keeps costs under control while still providing the depth of insight that automation alone cannot offer.

7. Delivering value beyond simple compliance

includeUs frames accessibility as a growth lever, not just a legal box to tick. Better usability, smoother journeys, and wider reach often translate into higher conversion, stronger brand trust, and happier customers.

Cons

Here’s what to consider before choosing includeUs as your accessibility partner.

1. Relatively new player on the scene

Compared to long-established vendors, includeUs may not have decades of case studies across every sector. Some stakeholders prefer a brand with a very long track record, even if that means a more rigid or traditional service model.

2. Might be hard to schedule due to strong demand

A growing client base can make it harder to schedule urgent audits or large rollouts at short notice. That means teams usually get the best results when they engage early, plan ahead, and reserve capacity in the roadmap.

Level Access

Level Access has built a strong reputation in the UK for helping organisations make their digital experiences more inclusive. They combine advisory work, hands-on remediation, and long-term support, making them a familiar name in the accessibility space. Their platform feels structured and reliable, which appeals to teams that want a clear roadmap for compliance.

Pros

Level Access stands out for several reasons that many organisations find reassuring.

1. Full-service accessibility support

They provide everything from initial audits to ongoing monitoring, so teams aren’t left piecing together multiple tools or vendors. This cohesive setup helps organisations stay aligned and reduces the chance of accessibility gaps over time.

2. Built to fit into developer workflows

Their tools and guidance can be seamlessly integrated into how developers work on a day-to-day basis, which makes accessibility less of an afterthought. This approach supports faster issue resolution and encourages internal ownership, rather than relying solely on external reviews.

3. Covers UK standards plus EAA needs

Their expertise expands beyond local standards and helps organisations prepare for the European Accessibility Act. This is especially valuable for teams serving customers across borders, as it prevents last-minute compliance scrambles.

4. Trusted provider with long-standing experience

They’ve been active in the web accessibility field for years, which gives clients confidence that their methods are tested and dependable. That longevity also means they’ve seen a wide range of digital challenges and can offer seasoned guidance.

Cons

Even a well-established provider has areas where some organisations may hesitate.

1. The interface can feel dated to some users

While functional, the platform doesn’t always feel as modern or intuitive as newer alternatives. For teams that value sleek dashboards or cutting-edge UX, this can make onboarding a bit slower.

2. Pricing may exceed smaller budgets

Their pricing often reflects the depth of support they offer, which can put them out of reach for SMEs or tight-budget teams. Those groups may need to consider whether they truly require a full-service provider or a lighter solution.

3. Risk of treating accessibility as a one-time task

Because Level Access provides such structured pathways, some teams fall into the habit of treating accessibility as a project that ends once a report is delivered. Without strong internal champions, the momentum can fade after the initial engagement.

Siteimprove

Siteimprove is widely recognized in the UK for its polished, easy-to-use platform that brings marketing, SEO, and accessibility tools under one roof. Many teams appreciate how it simplifies monitoring and reporting, especially when juggling multiple compliance priorities.

Pros

Siteimprove offers several advantages that appeal to teams wanting structure without complexity.

1. Single platform with unified tools

Everything from accessibility checks to analytics and content quality tools lives in the same environment, reducing the need for separate software. This helps teams work more efficiently and maintain consistency across compliance efforts.

2. Reliable automated checks

Their automated scans quickly flag common issues and help organisations keep track of progress without heavy manual involvement. This system creates a predictable framework, making accessibility oversight feel more manageable day to day.

3. Clean, intuitive interface

The dashboard is clean, intuitive, and easy for non-technical users to navigate, which lowers the barrier to getting started. Clear visuals and straightforward reporting encourage broader team adoption and faster decision-making.

Cons

Despite its strengths, Siteimprove has weaknesses that teams should keep in mind before committing.

1. Automation can overlook key issues

Automated testing can only identify part of the full accessibility picture, meaning critical nuances may go unnoticed. Organisations still need manual testing to ensure real-world usability for people with disabilities.

2. Too feature-heavy for smaller teams

Its broad feature set and pricing structure may exceed what a small team realistically needs. In many cases, the platform’s depth makes more sense for larger organisations with ongoing compliance workloads.

3. Inconsistent depth across accessibility areas

Some users feel that while Siteimprove excels at surface-level detection, it doesn’t always dive deeply into complex accessibility patterns. This can leave teams searching for additional tools or specialist support to fill the gaps.

Deque

Deque is one of the most recognised names in digital accessibility in the UK, known for its strong mix of technology and expertise. Their tools are trusted by organisations that need rigorous testing and reliable guidance, and they’ve built a reputation on precision, depth, and a commitment to advancing accessibility standards.

Pros

Deque offers several strengths that resonate with teams seeking high-level compliance.

1. Well-known & trusted provider

Their long-standing presence gives organisations confidence that the methods, tools, and guidance are well-tested. This reputation also means they’ve refined their approach through years of real-world accessibility challenges.

2. Blended automated & manual testing

Deque combines automated scans with in-depth human-led audits, offering a more complete view of accessibility gaps. This hybrid method helps teams identify issues that automation alone would miss, improving overall accuracy.

3. Strong training & community support

They offer extensive education resources, workshops, and community initiatives that help teams build internal expertise. This empowers organisations to grow their accessibility capabilities instead of relying solely on external help.

Cons

Even with its strengths, Deque is definitely not ideal for everyone’s needs.

1. Feels too complex for small sites

Their tools are designed for large-scale ecosystems, which can overwhelm small teams with limited structure. For simpler sites, the heavy feature set may feel unnecessary.

2. Workflow integration can be heavy

Implementing Deque’s tools requires thoughtful setup and internal adjustments, which can slow initial adoption. Teams without mature development processes may struggle to embed the workflow smoothly.

3. Higher costs, especially with manual work

Their pricing reflects the depth of expertise and hands-on testing they deliver, which adds up quickly for smaller budgets. When manual remediation is required, costs can increase even further.

AbilityNet

AbilityNet is a well-known UK charity specialising in digital accessibility and inclusive technology. They’ve supported organisations and individuals for decades, blending practical guidance with a strong social mission. Their work is often viewed as both trustworthy and grounded in real user experience.

Pros

AbilityNet offers notable strengths that resonate with teams seeking a people-first approach.

1. Strong UK credibility since 1998

Their long history as a charity creates a sense of trust and stability for organisations wanting reliable expertise. This background also means they’ve influenced much of the UK’s accessibility landscape over the years.

2. User-centred & deeply inclusive

They place real users at the heart of their testing, ensuring feedback reflects lived experiences instead of purely technical checks. This approach helps teams build digital products that genuinely work for everyone.

3. Driven by a broader mission

AbilityNet supports not only businesses but also individuals and public-good initiatives, adding a meaningful impact layer to their work. Many organisations value partnering with a provider that contributes to broader accessibility awareness.

Cons

Despite its strengths, AbilityNet has limitations that some organisations need to consider.

1. Depth of service can vary

Because their offerings span everything from quick reviews to detailed assessments, consistency may differ between engagements. Some teams may want more predictable depth from project to project.

2. Charity structure may limit resources

With finite capacity, response times or project availability may fluctuate during busy periods. Larger organisations with tight timelines may need to plan ahead to avoid delays.

3. Representative user testing can become costly

While user testing is one of their strengths, running sessions with diverse participants can add up quickly. For sites that require full audits rather than sample testing, budgets may stretch beyond what smaller teams expect.

Recite Me

Recite Me is known in the UK for its assistive accessibility toolbar that sits directly on a website to support end users in real time. Rather than focusing on audits or development workflows, it enhances the on-page experience with tools that help users customise how they interact with content. Many organisations adopt it to offer quick, visible accessibility support without major technical changes.

Pros

Recite Me has several strengths that make it appealing for teams wanting immediate user-facing improvements.

1. Strong assistive toolbar for on-page support

Its feature set allows users to adjust reading modes, translations, fonts, colours, and more directly on the site. This empowers people with diverse needs to tailor the experience without relying on system-level tools.

2. Good feedback on ease & inclusivity

Users often comment that the toolbar is intuitive and requires little learning curve. This simplicity helps organisations feel confident that visitors can quickly benefit from the added accessibility features.

3. Widely accepted in the UK market

Recite Me is used by a broad range of organisations, giving it a sense of legitimacy and trust in local accessibility circles. Its familiar presence also makes it an easy choice for teams seeking a recognised solution.

Cons

Despite its strengths, Recite Me displays certain disadvantages.

1. The overlay model has built-in constraints

Because it operates as a layer on top of a website rather than fixing underlying issues, some accessibility barriers remain untouched. This can leave gaps that automated or user-facing tools alone cannot resolve.

2. Not a full accessibility workflow solution

Recite Me doesn’t integrate deeply with development processes or provide comprehensive audits. Organisations still need other tools or experts to address structural accessibility and long-term compliance.

3. Feature depth can be limited

While the toolbar covers many common needs, it doesn’t always offer the advanced capabilities required by users with highly specific requirements. This may prompt some organisations to combine it with additional solutions.

UserWay

UserWay is a well-known accessibility overlay provider that offers a fast way for organisations to add user-facing assistive features to their websites. Its appeal comes from ease of installation and a broad range of tools that improve the on-page experience. Many teams adopt it as a quick, visible step toward accessibility without major development work.

Pros

UserWay brings a few advantages that make it attractive for teams wanting rapid implementation.

1. Fast & low-effort setup

Most sites can install the widget in minutes, which makes UserWay appealing for organisations under time pressure. This simplicity also reduces the need for developer resources during the initial rollout.

2. Solid set of on-page assistive tools

The widget offers features like text adjustments, contrast changes, reading aids, and other helpful options for visitors. These tools allow users to personalise their experience without relying on their own device-level assistive software.

3. Broader product lineup beyond the widget

UserWay has expanded into scanning tools, remediation services, and enterprise-level solutions. This gives organisations more options to layer additional support as their accessibility needs grow.

Cons

Despite the convenience, UserWay comes with significant drawbacks that organisations must consider.

1. Overlay model raises legal & technical concerns

UserWay overlays are known to clash with screen readers and other assistive technologies, causing usability issues for disabled users. They also carry legal risks, because overlays do not fix underlying code issues required for compliance.

2. Confusion around what’s truly covered

Many organisations struggle to understand the exact limits of UserWay’s compliance guarantees and what level of protection the service actually provides. This uncertainty can lead to gaps in expectations versus real outcomes.

3. Involved in lawsuits over compliance claims

UserWay has faced legal action alleging misleading promises about ADA compliance. This ongoing scrutiny has made some organisations more cautious about relying on the tool as a primary accessibility solution.

EqualWeb

EqualWeb is known for combining automated tools with human-led remediation, offering organisations a blended approach to improving accessibility. Their platform appeals to teams that want both quick on-page enhancements and deeper support behind the scenes. 

Pros

EqualWeb offers several strengths that make it attractive for organisations wanting flexibility and coverage.

1. Hybrid AI widget plus human expertise

Their model pairs automation with manual remediation, giving teams both instant user-facing tools and behind-the-scenes code fixes. This blend helps organisations cover more ground than automation alone typically allows.

2. Ongoing monitoring & checking tools

EqualWeb provides continuous scanning so teams can stay aware of new accessibility issues as they emerge. This helps maintain a healthier long-term accessibility posture instead of treating compliance as a one-off project.

3. Strong emphasis on legal readiness

Their services are framed around helping organisations reduce accessibility risks and stay aligned with compliance expectations. This focus can offer peace of mind for businesses navigating legal pressure or external scrutiny.

Cons

Even with its strengths, EqualWeb has some downsides that you need to be aware of.

1. The overlay approach can be misleading

Because the widget sits on top of existing code, it doesn’t fully solve underlying accessibility issues. This can create a false impression of compliance, leaving critical barriers unresolved.

2. Inconsistent reviews on plugins & usability

Some users report performance issues, plugin conflicts, or clunky interactions in certain environments. These mixed experiences suggest the platform may not deliver equally smooth results across all sites.

3. Feature gaps for specific disabilities

There are reports that certain impairment groups find the tools insufficient or lacking depth. This may require organisations to supplement EqualWeb with additional solutions to meet diverse user needs.

Hassell Inclusion

Hassell Inclusion is a respected UK-based accessibility consultancy known for its methodical, standards-led approach. Rather than offering shortcuts, they help organisations build sustainable accessibility practices that last. Their work is particularly valued by teams looking to mature their internal capabilities instead of relying solely on external fixes.

Pros

Hassell Inclusion brings strengths that appeal to organisations aiming for long-term accessibility maturity.

1. Focus on long-term accessibility, not quick patches

Their philosophy centres on helping teams integrate accessibility into everyday operations. This ensures improvements continue well after an audit or engagement ends.

2. UK specialists with a strong standards mindset

They base their work on WCAG, EN standards, and UK regulatory expectations, offering guidance grounded in rigorous compliance. This gives organisations confidence that their accessibility strategy aligns with reputable frameworks.

3. Broad support across strategy & delivery

Hassell Inclusion provides training, audits, governance frameworks, and organisational roadmaps. This end-to-end approach helps teams improve not only their websites but also their internal culture and processes.

Cons

Despite its strengths, Hassell Inclusion exhibits certain weaknesses.

1. No instant AI “widget-style” tools

They don’t offer plug-and-play overlays or automated quick fixes. Teams looking for fast, surface-level enhancements may find the consultancy-focused approach slower than expected.

2. Higher cost compared to lightweight solutions

Their specialised expertise often comes with premium pricing. Smaller organisations or those with minimal accessibility needs may find the cost difficult to justify.

3. Requires strong internal involvement & long-term effort

Their model depends on organisations dedicating time, staff, and ongoing commitment. Teams lacking internal capacity may struggle to fully benefit from the approach.

accessiBe

accessiBe is known for its AI-powered widget that installs quickly and adds user-facing accessibility tools to a website. Its appeal often comes from the promise of speed and minimal developer involvement. Many organisations choose it as an immediate step toward accessibility.

Pros

accessiBe offers several strengths that attract teams looking for rapid solutions.

1. Quick AI overlay setup

The installation process is straightforward, allowing teams to add the widget with little technical effort. This makes it appealing for organisations needing something visible and immediate.

2. User-focused customisation options

Visitors can adjust fonts, colours, and readability settings directly through the widget. These features help personalise the experience, providing users with some control over how they interact with content.

3. Expanding product suite beyond the widget

accessiBe has built additional tools, including scanning software, marketplace partnerships, and remediation support. This broader ecosystem gives organisations more add-on options as their needs evolve.

Cons

Despite its brand popularity, accessiBe comes with serious concerns.

1. Automation cannot replace proper remediation

AI-driven quick fixes can only adjust the surface layer of a website, leaving structural issues unresolved. Organisations still need manual fixes to achieve authentic accessibility and avoid compliance risks.

2. Ongoing lawsuits & strong criticism of overlays

accessiBe continues to face legal challenges and advocacy backlash because overlays often interfere with screen readers and other assistive technologies. These issues have made many accessibility professionals publicly reject the model.

3. Penalised by the US FTC for misleading claims

The company was fined for promoting its products as offering full legal compliance, which the US regulators found deceptive. This raised significant questions about trust and transparency.

Ensure access to all to future-proof your operations

While digital accessibility has been talked about for years, the business environment has radically changed since June 28, 2025. With EAA coming into full effect and big brands facing lawsuits and expensive settlements on both sides of the Atlantic, organisations of all sizes and sectors of industry have taken note. 

With giants like Amazon, Nike, Whole Foods, Domino’s Pizza, CVS, L’Oréal, Winn-Dixie, and Burger King, to name a few, embroiled in litigation, it perfectly illustrates the variety of industries targeted due to a lack of digital accessibility. 

This trend is driving the demand for website accessibility testing services and compliance remediation, with new names like includeUs coming strong in the expanding market. The leading accessibility remediation providers are blending smart automation with hands-on expert support to help organisations meet WCAG standards, ensure lasting compliance, and build experiences that everyone can use and enjoy. 

While accessibility conformance can make or break an organisation’s brand reputation and bottom line, it’s also about inclusivity and creating a welcoming digital environment that everyone can enjoy. You can use digital accessibility services to boost your brand and business, or ignore them at your peril. One thing is non-negotiable, and that is that accessibility compliance can’t wait!